IT Services for SMEs
Remote IT support
- 99% customer satisfaction rate
- Rolling monthly contracts
- Per user, per month pricing
- Daily security and backup monitoring
- Rapid response and resolution times
99% CSAT Rate
30-Day Rolling Contracts
15 Helpdesk Technicians
Proactive Monitoring
Health Checks & Reviews
Award-Winning Remote IT Services
Although our customers vary in size and operate across a spectrum of sectors, they all benefit from our award-winning customer service and technical ability.
As a Microsoft Gold Partner and Apple Specialist, we are uniquely positioned to support businesses running either system or a hybrid of both, just like marketing agency, Modo25.
Minimising Business Downtime
Making IT Easy For You
Our priority is to make technology work for your business. With extensive knowledge and a friendly and proactive approach to IT support, SMEs across the UK trust Systemagic to solve their IT problems quickly.
Why Work With Us?
Award-Winning Customer Service
Our kind and understanding team of IT Technicians consistently achieve a high CSAT score every month.
No Long-Term Contracts
We don't 'do' long-term contracts, meaning we have to provide great customer service to retain customers.
19-Min Average Response Time
With an average response time of just 19-minutes, you'll never be kept waiting long for someone to get back to you.
25-Min Average Resolution Time
Our average resolution time is just 25-minutes. This is across all tickets, not just the ones to make us look good.
We Don't Talk in Jargon
Speaking in simple, jargon-free terms, our team will never leave you feeling confused or unsure.
Microsoft Gold Partner
As a Microsoft Gold Partner, we're experts in getting the most out of your Microsoft products for you.
Apple Certified Technicians
With Apple Certified Technicians, we can provide full-support for your MacOS, iOS and PadOS devices.
We've Been Around for 24 Years
Established in 1999, we're a mature company with nearly a quarter of a century's experience in IT and tech.
How We Can Support You
Remote IT Support
Managed IT support is perfect if you want to outsource your IT function. We'll become your expert team and strategic IT support partner, providing a bespoke service tailored to your needs. We'll manage everything IT-related and remotely support your users, so that you can focus solely on your business and its goals.
Download Our Brochure
Leave IT To Us
With Systemagic, you’ll never have to face your IT problems alone. Our expert team of IT Technicians are on hand for when technology develops a mind of its own.
If you’d like more information on our IT support services, please contact us today via the form or call us on 01225 426800.
