Award-Winning Managed IT Support
Since 1999, we have provided fast, responsive and reliable IT support to SMEs, helping them resolve IT issues, reduce business downtime and get the most from their technology.
Over the course of 24 years, we have developed our IT support services to make your business life easier, more reliable and more secure.
- 25 Minute Average Response
- 99% Customer Satisfaction
- No Long-Term Contracts
What's Included?
Our IT support services are offered on rolling contracts and are a fixed price per user, per month – making IT spend predictable and easily scalable.
Unlimited Helpdesk Support
Our remote support agreement includes unlimited telephone and remote support within normal business hours.
Ongoing System Maintenance
We ensure your system's performance is optimised by carrying out regular maintenance and housekeeping tasks.
Proactive Service Notifications
We keep an eye on local and national issues that might affect your business and proactively alert you (e.g. BT lines are down).
System & Network Monitoring
We constantly monitor key system parameters, including any warnings or errors that may occur. These are automatically rectified.
Manual Backup Verification
Our team manually verifies that your backups are successful. If a backup fails, we will notify you and take corrective action.
Warranty Tracking & Management
We keep an up-to-date list of your warranties and expected refresh dates, so that you always know when investment might be needed.
Cloud Services Maintenance
We keep an eye on your cloud services and perform routine maintenance where needed, including Microsoft 365 & backups.
Manual Antivirus Verification
We verify that your antivirus software is operational and that updates are deployed as soon as they're available.
Software Patch Management
We ensure that all available verified software patches are applied to your systems to maintain security and stability.
Why Choose Systemagic?
Fast Response & Resolution
No Long-Term Contracts
Award-Winning Customer Service
Jargon-Free & Plain English
What Do Our Customers Say?
Accreditations & Awards
Let's Chat
We’d love to talk to you about your IT needs and how we can support you.
Don’t worry – there’s no hard sales, pressure or obligation. We’re just a friendly bunch of techs that want to help!
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Prefer To Call or Drop In?
Give us a bell: 01225 426800
Pop us a line: info@systemagic.co.uk
Drop in: The Old Gas Warehouse, Frome Road, Bradford on Avon, Wiltshire, BA15 1HA
