IT Support for Software Developers

Increasing Efficiency Through Technology

Born and bred in Somerset, Systemagic provides fast, friendly and reliable IT support to some of the West Country’s finest businesses. Based on the Somerset-Wiltshire border, we’re one of the South West’s leading business IT support providers.

We Can Help You...

How Do We Do It?

Our IT support services are offered on rolling contracts and are a fixed price per user, per month – making IT spend predictable and easily scalable. Here are just a few of the things included in our managed IT support service:

Unlimited Helpdesk Support

Our remote support agreement includes unlimited telephone and remote support within normal business hours.

Ongoing System Maintenance

We ensure your system's performance is optimised by carrying out regular maintenance and housekeeping tasks.

Proactive Service Notifications

We keep an eye on local and national issues that might affect your business and proactively alert you (e.g. BT lines are down).

System & Network Monitoring

We constantly monitor key system parameters, including any warnings or errors that may occur. These are automatically rectified.

Manual Backup Verification

Our team manually verifies that your backups are successful. If a backup fails, we will notify you and take corrective action.

Warranty Tracking & Management

We keep an up-to-date list of your warranties and expected refresh dates, so that you always know when investment might be needed.

Cloud Services Maintenance

We keep an eye on your cloud services and perform routine maintenance where needed, including Microsoft 365 & backups.

Manual Antivirus Verification

We verify that your antivirus software is operational and that updates are deployed as soon as they're available.

Software Patch Management

We ensure that all available verified software patches are applied to your systems to maintain security and stability.

London-Quality IT Support with South-West Pricing

Why Choose Systemagic?

You won't be kept waiting

with our fast response and resolution times.

You won't be tied down

with our rolling monthly contracts.

You'll be taken care of

by our friendly, award-winning helpdesk.

You won't be left confused

as we speak in simple terms and don't use jargon.

Trusted By Leading Software Developers

We’re fortunate to support some of the leading software development companies in the UK, including:

Our Pledge

Our Environment

We’re passionate about doing what’s right for the environment and we are a carbon neutral business.

Our Customers

Providing a people-focused service

Our People

In 2023, we were certified as a ‘Great Place to Work’. We

What Do Our Customers Say?

"Thank you Rhys for your help sorting out secure transfer of sensitive/medical data - so reassuring to have your advice and guidance."

Jackie

Workplace Wellness - May 2023

"Hugely helpful and responsive - thanks so much, especially to Patrick who managed to solve the issue! Everyone I spoke to on your team was so nice and helpful."

Victoria

Bath Festivals - May 2023

"Louis you are a legend for sorting this - having dealt with this particular supplier in the past, I am beyond impressed at how quickly you handled this!"

Simona

Diva Agency - May 2023