FAST AND RELIABLE IT SUPPORT FOR MARKETING, PR AND DESIGN AGENCIES
Although no two marketing, PR and design agencies are the same, all require fast and reliable IT support for when technology develops a ‘mind of its own’. With an average response time of just 19-minutes, and a 99.6% customer satisfaction rate, your productivity is our priority.
No matter what system(s) you use, or if your employees work remotely or in the office, we’ve got you covered.
WHICH SYSTEM DO YOU USE?
- 19-min average response time
- 99.6% customer satisfaction
- 30-day rolling contracts
SPECIALIST APPLE SUPPORT
Whether you use iMacs, MacBooks, iPads or iPhones, our Apple Certified Technicians are here to help when ‘one bad apple spoils the bunch’. Our expert knowledge and experience of implementing Apple solutions and supporting Apple users, means that you can get the most from your devices.
Looking for a new machine? We can supply Apple products with Apple Business Discount, reducing your overheads and costs.
WINDOWS SUPPORT
Owning a 74% share in the global computer market, Windows is still the most commonly used system in the business world. With powerful processing chips and a familiar user interface, you can see why.
Our IT Technicians are highly experienced in supporting both Windows and Microsoft users and we are a Microsoft Gold Partner.
HYBRID SUPPORT
It’s not uncommon for agencies to use a mixture of Apple and Windows devices. Although each system may seem like a puzzle piece from a different set, we have years of experience ensuring each system works together, creating a seamless integration.
We are proud to have supported international marketing agency, Modo25, implement a hybrid network mixing Apple and Windows technology.
HOW WE CAN HELP
There’s nothing our team can’t help do (IT-related). Here are some common problems we support our customers with.
Apple Support
Windows Support
Printer Problems
Connectivity Issues
Email Issues
Server Backups
Cloud Migration
Software Updates
M365
Cybersecurity
Design Software
Bespoke Support
SCALABLE SERVICES AS YOUR AGENCY GROWS
At Systemagic, we’re here to support your agency through every stage of its lifecycle. Our simple per-user, per-month pricing and rolling-month contracts make it easy for you to:
- Keep on top of current IT expenditure
- Forecast future IT expenditure as you scale
- Add on additional products, services and licenses
CASE STUDY: SUPPORTING MODO25
19-MIN
AVERAGE RESPONSE TIME
Fiona – Operations Director
Sunny – Project Co-Ordinator
ONBOARDING AS EASY AS ABC
Whether you’re looking to change IT support provider, or you’re looking for your first (and hopefully last), our dedicated project management team are on hand to ensure your onboarding runs smoothly and requires as minimal input from you.
Unsure about changing provider? Check out our FAQs below.
WE'RE TOLD THAT WE ARE 'GENUINELY DIFFERENT'
At Systemagic, we use over 20 years’ experience to provide you with fast IT support when you need it most.
Our customers benefit from:
- Exceptional customer service
- 19-minute average response times
- Microsoft Gold Partner knowledge
- Specialist Apple tech support
- And more!
