Looking to Change Business IT Support Provider?

Enjoy fast, friendly and reliable business IT support with Systemagic

Talk to An Expert

No spam or hard sales – just a bespoke quote for your business.

Quick Response

In 2023, our average response time was 23 mins

Fast Resolution

During the same period, our avg resolution time was just 67 mins.

Rolling Contracts

We don't 'do' restrictive or long-term contracts.

CELEBRATING 25 YEARS

About Systemagic

For over 25 years, Systemagic has provided IT support services to businesses across Wiltshire and Somerset.

In this time, we’ve grown to become one of the area’s most experienced, reliable and friendly managed IT service providers supporting over 350 businesses with their technology.

What's Included?

Our standard IT support package includes the following:

Unlimited Remote IT Support

System & Network Monitoring

Cloud Services Maintenance

Ongoing System Maintenance

Manual Backup Verification

Manual Antivirus Verification

Proactive Service Notifications

Warranty Tracking & Management

Software Patch Management

We Can Also Help With...

Cybersecurity

Connectivity

Cloud Computing

Hardware Procurement

Microsoft 365 Support

We Support Windows & Mac

Windows

Mac

What Our Clients Say

Extremely quick response and quick resolution. Excellent service as always.

Total Connections - Dec 2023

Great service and speedy response. Went above and beyond and all issues have been resolved.

Johns Associates - Dec 2023

Thanks Alex, both myself and Ollie are very impressed and grateful for your quick turnaround on this, really saved the day at short notice! 🙂

Safelives - Dec 2023

OUR CLIENTS

You're In Good Company

Why Systemagic?

Choosing the right IT support provider is an important decision and we appreciate that you have lots of options.

Whilst we may offer the same services as other MSPs, here’s where we’re really different.

1. Reduced Downtime

With some of the quickest response and resolution times in the area, we’ll have you back up and running in a heartbeat.

2. Simple Billing

We keep our billing simple and transparent, meaning no nasty surprises at the end of the month.

3. Scalable Service

Our services are scalable, enabling us to support you as your business grows and evolves.

4. Customer Service

In 2023, we achieved an average customer satisfaction rate of 99.3%.

Our '2023 Wrapped'

With a busy, yet successful year behind us, we’re pleased to share our ‘Systemagic Wrapped’ video from 2023.

Proud to Support South West SMEs

Based in the historic market town of Bradford on Avon in Wiltshire, we support over 350 SMEs in surrounding towns and cities.

FAQs

What sized businesses do you work with?

We work with a range of businesses, from as little as 5 users all the way up to 450+.

Our priority is solving your IT problems, regardless of your business size.

How much does IT support cost?

The cost of IT support varies from business to business. Many managed IT service providers charge a set amount for IT support, which may include services/features you don’t need.

We provide an ‘a la carte’ service, where you can tailor your IT support package to your business’ needs.

As a result, we can’t give an entirely straight answer – please get in touch with our team for a quote.

We're currently tied into an IT support contract - is it worth looking at alternative providers now?

We think so! Many IT support providers’ contracts ‘auto renew’, so it’s definitely worth looking into your options before this point.

How long do your customers stay with you?

Despite offering ‘rolling term’ contracts, our customers stay with us for long periods of time.

Of course, clients have left over the years due to closing shop or as a result of mergers, but we rarely lose clients over service.

If we do ever make a mistake, we hold our hands up and promptly rectify the issue.